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About Candidate
A detail-oriented and analytical professional with 4 years of experience, specializing in Management Information Systems (MIS), data analysis, and customer handling. Proven ability to develop and automate Excel dashboards to improve accuracy and support timely decision making. Seeking to leverage expertise in data management and process improvement as an MIS Executive at Your reupdated company like yours.
Location
Education
B.A.Economics in AM Jain College Meenambakkam Chennai.
Work & Experience
. Collected and consolidated daily reports from support operations to create comprehensive dashboards. Designed and automated complex Excel dashboards, reducing manual effort and accelerating data-driven decision-making. Provided management with actionable insights derived from data analysis to improve operational efficiency. Coordinated with multiple teams to ensure data accuracy, quality standards, and process compliance.
I Handled 80-100 international customer interactions daily, ensuring high levels of data accuracy and maintaining a 4.6/5 CSAT rating. Accurately documented and escalated complex cases, contributing to a knowledge base for process improvement.Praised for clear communication and effective problem resolution, which are essential for coordinating with various departments.
