Refund Policy

1. When a Refund Can Be Requested

You can request a refund within 24 hours from the time of successful course payment, provided that:

• The refund request is made within 24 hours of payment.
• The course has not been completed.
• The course certificate has not been generated by the learner.
• No certificate has been issued based on course completion.

2. No Refund After Certificate Generation

Once a learner completes the course and generates the course certificate, the payment becomes non-refundable. A refund request cannot be accepted after certificate generation, even if the request is made within 24 hours of payment.

3. Course Completion

If the learner has completed the course, the course payment is not eligible for a refund. Course completion indicates that the learner has accessed and completed the required course content or reached the completion criteria defined for that course.

4. Refund Processing

Eligible refund requests will be reviewed and processed after verification of the payment and course status. Once approved, the refund will be initiated through the applicable payment method/payment gateway.

5. How to Request a Refund

To request a refund, contact our support team within 24 hours of your payment and provide your registered name, email address, course name and payment details.

6. Important Note

Generating a course certificate confirms completion of the learning service. Therefore, once the certificate has been generated, no refund will be provided.