n***********k

Neeraj Sharma18, P & T Colony, Near IdgahBus Stand, VIP Road,Agra – 282001 (U.P.)Mob: 7060411402, 7055404052neerajmcse2k@gmail.comSUMMARYTo secure a responsible position in a reputable organization to fully utilize mytraining and skills, while making a significant contribution to the success ofthe company in Back Office, Customer Support, Office Coordination, andWordPress Web Development roles.PROFESSIONAL SUMMARY● Over 10 years of experience in office coordination, data entry, and customersupport.● Skilled in WordPress development, client service, and documentation.● Fluent in Hindi and English with excellent communication andmultitasking abilities.● Proficient in MS Office, ERP systems, CorelDRAW, Photoshop, and basicvideo editing.EXPERIENCEFreelance WordPress Website Developer2023 – PRESENT● Designing and developing responsive WordPress websites acrossindustries.● Customizing plugins and themes for tailored solutions.● Integrating SEO tools, WhatsApp, and inquiry forms.● Providing updates, maintenance, and client support.Shanti Niketan Public Schoool, Tehra, Agra —IT Administrator / Back Office ExecutiveJuly 2009 – Present● Managed IT systems, software, and office infrastructure.● Maintained student records, attendance, and school documentation.● Handled question paper formatting, marks entry, and exam-related data.● Assisted with staff coordination and parent communication.A & M Color Graphics Pvt. Ltd., New Delhi — IT AdministratorFeburary 2005 – June 2009● Maintained computer systems and software applications.● Handled office coordination, client communication, and paperwork.SKILLSWordPress Website DevelopmentMS Office (Word, Excel, Outlook)Data Entry & Record HandlingPhotoshop, CorelDRAW (Basic)Filmora (Basic Video Editing)Email & Phone CommunicationSTRENGTH● Strong interpersonal andcoordination skills● Quick learner with positiveattitude● Reliable, punctual, andhonest● Effective multitasker andproblem-solverLANGUAGESHindiEnglishSALARY EXPECTATIONAs per company norms

Shanti Niketan College, Agra — Computer Lab AdministratorOctober 2000 – January 2005● Managed full computer lab with 30+ systems and network.● Assisted in technical support for BCA, PGDCA, and B.Com (E-Com)programs.● Handled troubleshooting and student data coordination.EDUCATIONMCSE – Microsoft Certified Systems EngineerJanuary 2000B.Com (e-Commerce) – Dr. B. R. Ambedkar University, Agra2003PROJECTSShanti Niketan Sports Academy WebsiteRole: WordPress Developer & Admin SupportYear: 2025● Designed and deployed a WordPress-based school website for Sportsupdates, admissions, and notices.● Provided maintenance, content updates, and backend technicalsupport.Sunburst Solar Solutions WebsiteRole: WordPress Developer & Admin SupportYear: 2025● Designed and deployed a WordPress-based Solar Technology website forSolar Panels.● Provided maintenance, content updates, and backend technical support.Local Business Portfolio Sites (Multiple Clients)Role: Freelance Web DeveloperYear: 2023–Precent● Delivered responsive WordPress websites for businesses includingcoaching institutes, Travel Agency, and traders.● Integrated contact forms, map locations, product galleries, and basicSEO optimization.● Customized Astra, OceanWP, and Kadence themes as per client needs.

Inventory & Records Management System(School ERP – Online)Role: IT CoordinatorYear: 2009-Present● Created structured Excel & Access-based systems for managing schoolrecords like school time table, teachers time table, attendance, exammarks, and stock.● Helped streamline office operations and improve reporting efficiency.● Trained office staff to use the tools and ensured data backup protocols.Exam Paper Formatting & Printing AutomationRole: Office Tech SupportYear: 2009–Present● Automated formatting of exam papers using Word templates withmacros and styles.● Improved layout consistency, reduced time spent on formatting, andensured error-free output for printing.